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Highgrove Beds Dreamworld Tandem Fabric Single Guest Bed

Review Stars
4.5/5
(4 Reviews)
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  • Upholstered
  • 5 Year Warranty
  • Firmness: Medium
£799
Save £260
RRP £1,059
Highgrove Beds Dreamworld Tandem Fabric Guest Bed
From
£799

Delivery

From £25.59 per month
3 payments from £266.33
18+, T&C’s apply. Credit subject to status

Klarna

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Pay in 3

Based on a spend of £799

3 interest-free payments of £266.33

The first payment is made at point of purchase, with the remaining 2 payments scheduled automatically every 30 days. No fees

18+, T&C apply, Credit subject to status.

For more information about Klarna click here.

Pay By Finance

V12 Finance

Finance example based on a spend of £799
Term
Monthly Payment
Total Payable
12 months
(0% APR)
£66.58
£799.00
24 months
(9.9% APR)
£36.68
£880.38
36 months
(9.9% APR)
£25.59
£921.08

Simply apply during checkout.

  • No deposit required.
  • Payments start after delivery of your product.

To apply for finance you must:

  • Have an order value between £250 and £25000
  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by Direct Debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your partner who is in regular employment

* If you are retired and receive a pension or registered disabled and unable to work, our finance provider may ask for proof of sufficient income. Credit is subject to status. Terms and conditions apply.

Frequently Asked Questions

  • What do I need to apply online?

    • Previous address if you've lived in your current home for less than three years.
    • Bank details (sort code and account number)
    • Email address and contact telephone number - Your daytime (home or work) and/ or your evening phone number – one of which must be a fixed landline.
    • You must be at least 18 years of age, be able to make repayments by Direct Debit, and be in regular employment (min. 16 hours per week), including self-employed or permanent residence with your partner who is in regular work.

For more finance FAQs please click here.

Removal & Recycling
Bed Assembly
Delivery & Returns FAQs
Request Fabric Swatch
Price Match Request

Features You'll Love

  • Medium - Good all rounder for front, side or back sleepers.
  • Three in one design - single bed, double bed, or two singles
  • Full-size trundle lifts to main bed height
  • Upholstered divan base in a range of colours and finishes
  • Two medium mattresses included - ready from day one
  • Choose traditional sprung, pocket sprung or one of each
  • Both beds take a full-size single mattress (90 x 190cm)
  • Base sits flush to the floor for a clean, tidy look
  • Order up to 5 free fabric swatches before buying
  • NBF approved and built with FSC certified timber
  • 5 year warranty for total peace of mind

Product Overview

The Dreamworld Tandem is an upholstered divan guest bed from Highgrove Beds, available in a range of colours and finishes and supplied with two medium tension mattresses. A full-size trundle stored within the 200cm base lifts to the same height as the main bed, giving the choice of a single bed, a double-width bed or two separate singles. Choose two traditional sprung mattresses, two pocket sprung, or one of each, all 18cm deep. NBF approved, built with FSC certified timber and backed by a 5 year warranty.

Who Is This Guest Bed For?

The Highgrove Dreamworld Tandem is an upholstered divan guest bed with a full-size trundle that lifts to main bed height, for use as a single, double or twin sleeping configuration, with two medium tension mattresses included in a choice of traditional or pocket spring.

Best for

  • Spare rooms that need to sleep one person day-to-day and two occasionally - the trundle stores completely out of sight within the main base until it is needed
  • Those who want two equal full-size beds - both the main bed and the trundle take a standard 90 x 190cm single mattress, so each guest gets the same sleeping space
  • Those who need side-by-side sleeping on the same level - the trundle raises to main bed height, giving a combined width of approximately 180cm
  • Guests with different comfort preferences - choose one traditional sprung and one pocket sprung mattress so each bed suits a different sleeper
  • Rooms where the bed needs to suit the decor - the base is upholstered in a range of colours and finishes, with up to 5 free swatches available

Not ideal for

  • Those who need a double bed as a permanent sleeping solution - the main bed is a single; the double configuration requires both beds to be set up together and is designed for occasional guest use
  • Those expecting a full-length super king - with the trundle raised, the combined width matches a super king, but the mattresses are 190cm long rather than the standard 200cm
  • Those who want a headboard included - a headboard is not included with the Dreamworld Tandem

Worth Knowing

  • This guest bed includes two single mattresses (90 x 190cm) - one for the main bed and one for the trundle. All mattress options are medium tension (3/6) and 18cm deep, in a choice of two traditional sprung, two pocket sprung, or one of each.
  • The trundle rolls out on castors and lifts on metal legs to the same height as the main bed, creating a double-width sleeping surface or two side-by-side singles. When not in use, it stores within the main base - the base is 200cm long so the 190cm trundle fits fully inside, while both mattresses are a standard 190cm length.
  • The trundle requires a mattress with a maximum depth of 18cm - a deeper mattress will not fit back within the main base when stored.
  • This guest bed arrives in 4 parts - the main bed, the trundle and the two mattresses - and requires approximately 45 minutes with two people to assemble. Professional assembly is not available for guest beds.
  • The Dreamworld Tandem can be taken down and reassembled if needed - keep the instructions for future reference.
  • A headboard is not included - any headboard shown in product images is for illustration only.
  • This bed is available in a range of colours and finishes. Order up to 5 free swatches before buying - call 01928 242 829 or use Live Chat.
  • All mattress options are double sided and regular turn - turn and rotate once a week for the first 3 months, then once a month, to help the fillings settle evenly.

Inside This Guest Bed

Upholstered Divan Base
What it is: A divan-style guest bed base built with FSC certified timber, upholstered in your choice of fabric and colour, and sitting flush to the floor.
How it helps you: The upholstered finish gives the bed a softer, warmer appearance than metal or wood, and the flush base gives a clean, tidy look in rooms where the bed is visible during the day.

Full-Size Trundle with Lift Mechanism
What it is: A full-size second bed stored within the main base on castors, which rolls out and lifts on metal legs to the same height as the main bed.
How it helps you: Gives three sleeping options in a single footprint - keep it stored as a single, raise it alongside to create a double-width bed, or push the two beds apart to use as two individual singles.

Included Mattresses
What it is: Two medium tension (3/6) single mattresses, each 90 x 190cm and 18cm deep - one for the main bed and one for the trundle - in a choice of traditional sprung, pocket sprung, or one of each.
How it helps you: Removes the need to source compatible mattresses separately - the bed is ready to sleep on from the day it arrives, with mattresses that sit within the trundle's 18cm depth limit.

Traditional Open Coil Spring Unit (Traditional Sprung Option)
What it is: A 13.5 gauge open coil spring system, where the springs are wired together to form one framework beneath the mattress fillings.
How it helps you: Provides the same level of support across the whole mattress and is a cost-effective alternative to an independent pocket spring system.

1000 Pocket Springs (Pocket Sprung Option)
What it is: Individual springs housed in their own fabric pockets - the upper part shapes to the body while the lower part absorbs changes in weight distribution.
How it helps you: The springs work independently to give individual support and avoid roll-together, for a more tailored feel than an open coil system.

Reinforced White Fillings
What it is: Traditional mattress fillings layered on top of the spring system on every mattress option.
How it helps you: Adds a comfortable, supportive layer between the sleeper and the springs for a cushioned feel.

Wire Edge Support
What it is: A heavy gauge wire running around the edge of the spring system.
How it helps you: Gives the mattress extra support at the edges, helping it keep its shape when sitting or sleeping close to the side.

Micro-Quilted Cover
What it is: A cover where the top comfort layers are quilted together.
How it helps you: Holds the fillings securely in place and gives a smoother-looking, even sleeping surface.

Specification

Feature Detail
Brand Highgrove Beds
Category Guest Bed
Model Dreamworld Tandem Fabric
Bed Style Traditional
Material Upholstered fabric divan base with FSC certified timber
Colour/Finish Available in a range of colours and finishes - fabric samples available
Configurations Single bed / Double bed (trundle raised) / Twin beds (trundle raised and separated)
Headboard Not included
Feet None - base sits flush to the floor
Mattress Status Included - two medium tension single mattresses, choice of traditional sprung, pocket sprung, or one of each
Mattress Tension 3/6 - Medium
Mattress Construction Traditional 13.5 gauge open coil or 1000 pocket springs - choose at checkout
Mattress Depth 18cm (7'')
Mattress Turning Double sided - regular turn
Total Height (Base + Mattress) 58.5cm (23'')
Fabric Colour Available in a range of colours and finishes - see selector above. Up to 5 free swatches available.
Assembly Required Yes
Number of Parts 4 (main bed, trundle and two mattresses)
Approx Assembly Time 45 minutes with two people
Warranty 5 year
Certifications NBF Approved
Fire Resistance Complies with UK fire safety regulations for mattresses and divan bases (BS7177)
Sustainability FSC certified timber
Packaging 4 parts (main bed, trundle and two mattresses)

The Trundle

Feature Detail
Trundle Included Yes - full-size
Trundle Mattress Status Included - 18cm deep medium tension mattress (traditional or pocket sprung)
Trundle Mattress Size 90cm (3ft) x 190cm (6ft3)
Trundle Maximum Mattress Depth 18cm (7'')
Trundle Lifts to Main Frame Height Yes - lifts on metal legs
Trundle Castors Yes - rolls out easily

Dimensions

SIZE FRAME WIDTH X LENGTH (external) MATTRESS SIZE
Single 90cm (3ft) x 200cm (6ft6) 2 x 90cm (3ft) x 190cm (6ft3)
Fixed Dimensions
Total Height (Base + Mattress) 58.5cm (23'')
Mattress Depth 18cm (7'')
Trundle Mattress Size 90cm (3ft) x 190cm (6ft3)
Combined Width (Trundle Raised) Approximately 180cm (5ft11)
Trundle Maximum Mattress Depth 18cm (7'')

How it Compares

Vs standard single bed frames: A standard single bed frame gives one sleeping surface and nothing else. A guest bed gives a single bed as its primary function but stores a second sleeping surface underneath, available whenever guests need it. If the room only ever needs to sleep one person, a standard bed frame is simpler, lower in profile, and usually less expensive. If occasional two-person sleeping is needed, a guest bed removes the need for a second bed or a sofa bed entirely.

Vs sofa beds: A sofa bed converts between a sofa and a full sleeping surface, typically opening to a double or larger size. It suits living rooms or rooms where the seating function matters as much as the sleeping function. A guest bed looks like a bed and stays in a bedroom - it does not have a sofa configuration. The trundle provides a second sleeping surface without requiring the room to have a sofa. If you need furniture that acts as a sofa during the day, a sofa bed is the right choice. If you have a spare bedroom and need it to sleep two without having two full beds, a guest bed works well.

Vs other guest beds in the range: The Dreamworld Tandem is the choice for two equal full-size beds - unlike guest beds with a smaller trundle, both the main bed and the trundle take a standard 90 x 190cm single mattress. Guest beds with a headboard included suit those who want a complete look straight away, while frame-style guest beds sold without mattresses let you choose your own mattress for each bed.

5 Year Warranty

The Dreamworld Tandem is backed by a 5 year Highgrove Beds warranty. For a guest bed that is NBF approved, built with FSC certified timber and supplied with both mattresses, a 5 year warranty is a strong signal of confidence in long-term build quality.

Awards & Accreditations

National Bed Federation (NBF) Approved - Independently verified to meet strict UK standards for quality, safety and responsible manufacturing.

Complete Your Sleep Set-Up

Two single mattresses are included with the Dreamworld Tandem - one for the main bed and one for the trundle - and you can choose your combination at checkout. Every option is medium tension (3/6) and 18cm deep, within the trundle's 18cm maximum mattress depth.

2 x Traditional Sprung Mattresses

  • Medium (3/6) feel - suits side, back, front and combination sleepers, balancing comfort and support
  • 13.5 gauge open coil spring unit - springs wired together into one framework, giving the same level of support throughout at a cost-effective price
  • Reinforced white fillings and wire edge support - a comfortable, cushioned layer over the springs and extra support at the edges

1 x Pocket Sprung & 1 x Traditional Sprung Mattress

  • Lets each guest choose - pocket sprung on one bed for individual support, traditional sprung on the other
  • Medium (3/6) feel and 18cm deep on both mattresses, so the two beds sit level when the trundle is raised

2 x Pocket Sprung Mattresses

  • Medium (3/6) feel - suits side, back, front and combination sleepers, balancing comfort and support
  • 1000 pocket springs - the springs work independently, shaping to the body and avoiding roll-together
  • Reinforced white fillings and wire edge support - a comfortable, cushioned layer over the springs and extra support at the edges

Ready to Make Your Space Work Harder?

The Dreamworld Tandem turns a single spare bedroom into a space that can sleep two overnight guests - the full-size trundle stores neatly within the base and lifts to main bed height in moments. Upholstered in your choice of colour and finish, supplied with two medium tension mattresses in the combination you choose, NBF approved and backed by a 5 year warranty, it is ready for guests from the day it arrives. Available in single size with free UK delivery included.

Add to basket above. Free UK delivery is included.

Not sure which guest bed is right for you? Browse our full guest bed range to compare configurations, materials, and mattress options.

What's Included?

ITEM INCLUDED?
Main Bed Base Yes - upholstered divan, sits flush to the floor
Trundle Yes - full-size, with castors and lift legs
Headboard No - not included
Mattress (main bed) Yes - medium tension, traditional or pocket sprung, 90 x 190cm
Mattress (trundle) Yes - medium tension, traditional or pocket sprung, 90 x 190cm
Assembly fixings and instructions Yes

About The Brand

Highgrove Beds

Highgrove Beds: fine, quality beds to help you wake up and shine

Highgrove Beds is one of the UK’s fastest-growing bed brands, renowned for its luxurious materials, comfort, and craftsmanship. Members of the National Bed Federation, Highgrove won runner-up in the ‘UK Bed Manufacturer of the Year Awards.’ The business was also listed in The London Stock Exchange’s ‘1000 Companies to Inspire Britain’.

At Land of Beds, we are proud to be able to offer our customers high-quality, luxurious products that are affordable and accessible to all consumers. Our independent customer reviews rate Highgrove Beds products 4.8 out of 5, giving us the confidence to give Highgrove Beds our seal of approval and our customers' valuable insight when making informed purchasing decisions.

Designed to provide support and comfort through the entire night to ensure restful sleep, Highgrove Beds is committed to providing customers with the broadest choice of sleep products and the highest levels of quality and value. A Highgrove product is made with durable materials that can withstand daily use and will last for years to come, backed by their extended warranty.

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Rated Excellent
Review stars
4.5/5
(4 Reviews)
  • Quality of product 4 / 5
  • Value for money 3.5 / 5
  • 5 Star 3
  • 4 Star 0
  • 3 Star 1
  • 2 Star 0
  • 1 Star 0
View all ratings
5
4
3
2
1
  • Review stars

    I expected better quality with the mattress’s after I paid extra to get the sprung ones

    read more
    Lynn l.
    18/03/2025
  • Review stars

    Now that the correct trundle base has been delivered it looks a good product. Excellent customer care who handles the incorrect delivery in a professional and pleasant manner

    read more
    Mrs Frew
    31/01/2025
  • Review stars

    Very helpful and efficient delivery. Bed very comfortable and adaptable.

    read more
    Roger Bryant
    22/12/2022
  • Review stars

    Made well and comfortable, used in our guest bedroom for occasional use.

    read more
    Gareth Harries
    07/11/2022

Customer Questions & Answers

  • Is the headboard included?

    No, the headboard is not included. You can select a matching headboard from our full range of Highgrove Beds headboards to complete the look of this guest bed.

  • Is the mattress included?

    Yes this guest bed includes two mattresses, one for the top bed and one for the trundle bed.

  • Is this guest bed made in the UK?

    Yes the guest bed is made in the UK.

  • Can I order a fabric sample?

    Yes, you can order up to 5 fabric samples. Simply contact our friendly sales team on 01928 242 829 or via our live chat and our team will be able to arrange this for you.

  • Does the trundle bed lift up to the same height as the frame?

    Yes, this trundle bed lifts up to the same height as the frame meaning you can create a double bed or two single beds.

  • Does the trundle bed have wheels?

    Yes, this trundle bed does have wheels to be able to easily manoeuvre it.

  • How long will this guest bed last?

    This guest bed has a warranty of 5 years.

  • What is the maximum mattress height for the trundle bed?

    The maximum mattress height for the mattress to fit on the trundle is 18cm.

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Select Mattress Option

2 x Traditional Sprung
1 x Pocket Sprung & 1 x Traditional Sprung
+ £80
2 x Pocket Sprung
+ £120

Select Colour

Size Guide

Name
Imperial (ft)
width x length
Metric (cm)
width x length
Small Single
2ft 6in x 6ft 3in
75 x 190cm
Small Single Long
2ft 6in x 6ft 6in
75 x 200cm
Single
3ft x 6ft 3in
90 x 190cm
Long single
3ft x 6ft 6in
90 x 200cm
Small Double
4ft x 6ft 3in
120 x 190cm
Small Double Long
4ft x 6ft 6in
120 x 200cm
Double
4ft 6in x 6ft 3in
135 x 190cm
Long double
4ft 6in x 6ft 6in
135 x 200cm
European Double
4ft 8in x 6ft 6in
140 x 200cm
King Size
5ft x 6ft 6in
150 x 200cm
King Size Zip & Link
2 x 2ft 6in x 6ft 6in
2 x 75 x 200cm
European King Size
5ft 3in x 6ft 6in
160 x 200cm
Super King Size
6ft x 6ft 6in
180 x 200cm
Super King Size Zip & Link
2 x 3ft x 6ft 6in
2 x 90 x 200cm
Small Emperor
6ft 6in x 6ft 6in
200 x 200cm
Small Emperor Zip & Link
2 x 3ft 3in x 6ft 6in
2 x 100 x 200cm
Emperor
7ft x 7ft
215 x 215cm
Emperor Zip & Link
2 x 3ft 6in x 7ft
2 x 107.5 x 215cm

Custom bed sizes

Made to measure mattresses and divan bases are available – please call 01928 242829.

Request Fabric Swatch

Price Match Request


For full Terms and Conditions please click here.

Removal & Recycling

Add this handy service to your order for only £45

Our experienced delivery team can take away your old bed or mattress when delivering your new one. Please ensure you have dismantled your old bed prior to delivery.

  • We will take away your old product to be recycled

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What products will you remove?

    We will remove mattresses, divan beds and bed frames (subject to all beds being dismantled first). Add this convenient service to your order at checkout.

  • Do I need to dismantle my old bed before collection?

    Yes, your old bed must be fully dismantled.

  • Can I add Removal and Recycle on after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, simply contact us on 01928 242829 before your order is due for delivery.

  • Do you recycle the beds and mattresses you collect?

    When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK's largest and most trusted furniture recyclers.

For more Removal & Recycling FAQs please click here

Divan Bed Assembly

Add this handy service to your order for only £49

Put your screwdriver down and your feet up! Our fully-trained assembly specialists can set up your new bed in your room of choice. All we require is that the room is clear.

  • We will unpack your product, assemble it and fit the headboard (if purchased)

Simply add this service to your order at checkout.

Frequently Asked Questions

  • What beds do you offer assembly on?

    We offer bed assembly on all divan beds and electric adjustable beds. We currently do not offer assembly on any flat pack beds, such as bed frames, bunk beds, guest beds etc. ... these will all come with instructions and take approx. 60 minutes to build.

  • How long does bed assembly take?

    The time it takes depends on the type of bed. Divan beds take two people approximately 30 – 45 minutes, and adjustable beds take about 1 hour.

  • What happens during bed assembly?

    Assembly is carried out on the day of delivery. Our team will carry the product to your room of choice, unpack, inspect it, and assemble it. This service takes two people on average 30 – 45 minutes. We will also take away all packaging and recycle it.

  • Can I add Bed Assembly after placing my order?

    You can either add it to your order on the basket page and pay at checkout, or if you would like to add it after you have checked out, contact us on 01928 242829 before your order is due for delivery.

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

Delivery & Returns FAQs

Delivery

Our skilled drivers deliver throughout the UK and will deliver straight to your home. Free doorstep delivery is available on many products and you can also choose delivery to room of choice for an additional fee.

  • Free doorstep delivery across the UK on all orders over £100.
  • Skilled drivers will deliver straight to your home.
  • Option to choose delivery to a room of your choice (small fee applies).
  • Select a delivery day that suits you, check availability by entering your postcode.

Frequently Asked Questions

  • How much is delivery?

    We offer free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on the product page. For orders under £100, there is a £10 charge.

  • How long does delivery take?

    Once you select the required product, an approximate delivery time will be quoted on the product page before adding the item to your basket. During checkout, you will either be given the option to select your date, or we will state an estimated time for delivery. Once you have placed your order, we will contact you to book a date within the timeframe quoted.

  • Will I be contacted beforehand to arrange a delivery slot?

    Once you have placed an order, our delivery team will contact you directly to arrange a suitable delivery slot, either via email, call, or text message.

  • Can I choose my delivery day?

    If the product is available for next-day delivery, you can select a date at checkout. For all other products, you will be presented with an estimated timeframe for delivery. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time.

Read all our Delivery FAQs

Returns

We have an easy returns policy: If you change your mind, we're happy to accept returns within 14 days of you receiving your product, as long as they are unused and unassembled. However, for hygiene reasons, we can't take back products that have been slept on, unless there's a fault.

Custom-made products can only be returned if they are faulty.

Please take a look at our Terms & Conditions.

Frequently Asked Questions

  • Can I return a mattress I've slept on?

    Normally, mattresses can only be returned if they're unused within 14 days. But if your mattress has a trial period, please refer to the mattress trial information page for further details.

  • How long do I have to return an item I've purchased online?

    You have 14 days to return an item if bought online, subject to the item not being used or assembled. Please note, if you wish to inspect a mattress, please ensure the protective outer plastic packaging is not removed, as this may affect your right to return due to health and hygiene reasons. Any product that is made to order/customised cannot be returned unless faulty.

  • Do I have to pay for the return?

    To return your product, you can either arrange the return yourself, or we can happily arrange it on your behalf for a charge, which will be deducted from your refund. The collection charge covers the expenses involved in picking up the item from your location and safely bringing it back to our warehouse. For bedding items, the amount is £20, and for large/bulky items, charges start from £95 (depending on the product/postcode).

  • Can I return a part or fully assembled item?

    Unfortunately, once an item is assembled, whether partially or fully, we can't accept returns unless the item is faulty.

Read all our Returns FAQs

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